Thank you for reaching out to Our FOCUS Team. We understand with the recent release of news regarding “State of Emergency” status in the local Ontario region, preventing mass gatherings of parties of 50 or more will bring a change of plans for your upcoming nuptials. Please review the following that will address our rescheduling process that may apply to you, our valued client:
Please note: For new dates, we recommend Fridays and Sundays, avoid booking on Saturdays if possible.
Feel free to reach out to us at [email protected] if you have any further questions and inquiries and we will be more than happy to assist you in your planning options!
感谢您联系Focus, 由于最新的安省进入紧急状态和禁止任何超过50人的聚会的规定， 我们非常理解这会给您的婚礼带来改变，以下是我们的日期更改的建议：
• 提供3个新的你在考虑日期， 我们会在12小时内回复
• 提供书面/email确定你更改的婚礼日期， 你的定金会直接转到新的日期
您可以随时联系我们， 我们会很高兴为您解答问题， 帮助您计划您重要的婚礼。
The following SECTION BELOW applies to weddings ONLY when the State of Emergency is lifted. Until then, all weddings hereby are regulated under the current State of Emergency effective March 17, 2020, stating that all organized public events of over 50 people are prohibited. These measures will remain in place until March 31, 2020 unless terminated earlier.
Put distance between yourself and others. Reduce size of guest list; maximum of 200 guests is advised. In the states, no gathering more than 50 people. In Canada currently it’s limited to under 200.
that fall into the following categories as there is an increased risk of them being vulnerable to coronavirus:
be mindful of border closure possibilities.
This includes bar staff, waiting staff, receptionists, servers, and all staff members that may come in contact with guests.
please consider trimming down the guest list.
Here’s a sample for you to write to inform your guest
We’ve been watching the coronavirus situation closely, and out of concern for the health of our loved ones,
we’ve made the painful decision to cancel our wedding.
This is a potentially lethal situation for certain people we love very much.
We want them to be able to attend our wedding, and so we will wait until it is a safer time.
Sending you all love and wishes for good health.
article take from
will be a requirement during all events.
will be allowed with team members during the events.
will be provided to our team for events.
said team must be grounded in quarantine for 2 weeks with no exceptions for self-isolation or self-monitoring purposes,
a substitute team will be assigned in place.
guests must stay home and not attend wedding, and in exchange
we will put a priority on your digital products, so you can share it sooner to those who are unable to attend.
Our team members will have exclusive access to said products, therefore feel free to ask for assistance for your photos to be taken during your event. Props will be available on site for guests to use freely at their discretion.
It is advised to postpone your wedding if you are within the listed high risk group listed:
With Focus, there will be no penalties due to current circumstances. We are open to help you reschedule your booking to a future date.
External vendors may have various such as florists and venues might impose rebooking fees and cancellation penalties.
In the case that your vendor cancels on you, you are entitled to a full refund. Take some time to reach out to the vendor to inquire about the process of the return of funds if that was not already expressed through their original message. Usually, it would be returning the funds through the same avenue to which the payment was provided in the first place.
Search for a new vendor. Remember, your wedding is the celebration of the union of you and your partner. The venue is important, but the most important part is having everyone, safe and sound to celebrate such an occasion. Looking for a new venue rather than panicking will help you smoothly move forward in your re-planning. You may consider scheduling your wedding to a future date or simply a new location.
It doesn’t hurt to see how they are feeling. Depending on how your venues and vendors are responding to the situation, it may be wise to touch base with each team and your family to see if they are still on board. Judge based on how everyone’s vibe is. At the end of the day, business and family are all human, so communication is key.
Dear [Vendor name],
This message is to notify you that I am [canceling/postponing] my wedding on MM/DD/YYYY,
due to concerns about coronavirus.
I understand that my $XXX deposit for your services is nonrefundable.
As required by our contract, this notification is more than [X weeks] prior to the event.
My understanding is that no additional payments are required.
Thank you for your help,
Get wedding insurance. For couples who prefer to play it safe, consider purchasing wedding insurance. This insurance will protect you financially not only if your venue goes out of business, but if the wedding is cancelled due to inclement weather, a family emergency, what have you. It’s a great option to consider and well worth it for your peace of mind.
When seeking out wedding insurance, do inquire about the current circumstances. Just like some insurance limitations, they may have fine print that limits coverage therefore good to consider your options.
Reach out to vendors. Everyone is aware of the situation and they too are probably not in control of the situation. See if there is anything they can do, and attempt to negiation something to work things out with them individually. Be patient in your interactions as they are probably experiencing an influx in client contacts as well. Even a partial return or refund may be helpful for the next part:
Seek out local alternatives. Given current circumstances, local businesses will appreciate any business they can get. You may experience various pricing ranges, therefore it may be a good idea to reassess your priorities. Do you really need the ideal flowers you wanted? Do you really need that one specific table card? Access your options and budget accordingly to ensure you are not compensating recklessly.
Here you can see how some vendors respond to brides worried about their wedding dresses, in terms of delivery dates:
Coronavirus may delay wedding dresses but don’t panic, industry experts say
Have a personal conversation with each of these red flagged individuals. Let them know that what they are risking is not just their own personal wellbeing but also the wellbeing of those around them. Remind them what they will potentially compromise and what they are exposing their friends and families too.
We found a really good source that addresses this concern in greater depth and advise you to visit their posting before having this conversation with your close guests:
The answer is a no. Many providers will not have coverage for natural disasters and unexpected outbreaks of viruses. In some cases, you may get up to 10% coverage which is still contingent on the provider themselves.
The source we found valuable is listed in the following:
In the end, the best is for you to consult the agencies to see what measure can be taken so that you can consider the option of planning things around this time. Of course, it would also be advisable to see if your friends and families will be impacted by this.
Rescheduling your wedding may need to be considered. With the media’s attention and global news going live, we are constantly getting updates from each international government’s actions in response to the coronavirus. Some have started exercising measures to lock down their borders, while some are in strict quarantine. While this is your wedding, the last thing you want is to have your family and friends left stranded, having no home to return to.
Yes, maybe you will be in the pocket. However, if you consider the other outcome where your family and friends are forced to live abroad in a foreign country- because of you. Financial disputes between them and you may rise as you would have been the cause of their situation, which may put you in an even larger hole. It is definitely a financial risk not worth having.
Here is a source that has expressed how couples have already started withdrawing their wedding plans:
You can still host your wedding AFTER the state of emergency has been lifted! Just need to cover more checkmarks and make sure everything is okay!
Revisit your guest lists to make sure everyone is fit for attendance: if not, don’t come.
Communicate with your vendors. Make sure everyone is on the same page.
Reach out to local vendors. Prices may vary, but it makes sure your big day isn’t compromised!
Research for insurance options. Better safe than sorry.
Take a deep breath. Don’t panic because it won’t help!
Enforce health and safety measures. Make a list and check them twice!